All about the business

To build a successful business is hard but to gain the trust of your employee and customers is even harder.So in your working you should have some ethical principles.Here are some kinds of business ethics:

• discrimination based on gender, race, religion, age and other
• privacy of the customers and employees
• price fixing, price skimming
• social responsibility – what are the responsibility of the company to the society
• relations between different companies
• patent, trademark and copyright infringement
• pollution and influence of the pollution to the people
• abuse of the employees

There are many other but i write about some of them to bring attention to the principles that every company should have, we must respect everybody and “play by some rules”.Like that, the company that respects everybody rights gain trust from the people that work there and from the customers.
And here are some famous quotes:

• A man does what he must.. in spite of personal consequences, in spite of obstacles and dangers, and pressures.. and that is the basis of all human morality.John F. Kennedy
• If you don’t have integrity, you have nothing. You can’t buy it. You can have all the money in the world, but if you are not a moral and ethical person, you really have nothing.Henry Kravis
• If you build that foundation, both the moral and the ethical foundation, as well as the business foundation, and the experience foundation, then the building won’t crumble.Henry Kravis

management business, ethics, management

In our business work we very often must make changes to continue with progressive results, results that realize our vision about where we want to see our business after some undefined time.So the changes are very important in the business life.Often the changes are not accept very well from the employees and maybe and the management of the company not always is willing to make changes.We are not perfect and we don’t make always good decisions so we need changes to continue with god results.When we decided that is time to start with changes, they gonna have hard time to be accepted from the people who are included with the changes.So don’t give up there are barriers but imagine the finish and the results of the changes.When we deciding to make changes we must know that not always the changes will result with great results, so to be careful of what changes we gonna make is essential of the results, positive or negative.So conclusion from this is that making changes is essential in the business life, but not every changes is good so we must think twice before we start with some reforms in the business we lead.

management business, changes, management

management business, management, motivation, tips

“The most dangerous leadership myth is that leaders are born – that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That’s nonsense; in fact, the opposite is true. Leaders are made rather than born.”-Warren G. Bennis.
Here we see that leaders are made not born.So here are few tips to recognize the leaders:
Vision
Every leader should have a vision, a vision of how to get things done.The leader should look more deeper than others.
Leaders have self-confidence
Leaders don’t looking for the approval of others about their decisions. They are very self-confident about themselves.
Enthusiasm and passion
Only when he is full with enthusiasm and passion people will follow him and respect his decisions.When the employees see passion in the leader they are encourage to give full potential.
Honesty, integrity and loyalty
Every leader must have honesty, integrity and loyalty to be great example for the others.
Knowledge
The leader should know what he is doing to have knowledge and should be able to guide the employees.
Communication skill
Communication is very important for the leader. Also with great communication skills he can be in closer relation with the others.
Team builder
The leader should be able to build team.
Extract the potential
The leader extract the potential from the others, he guide their skills to the vision and the things that have be done.

management leader, management, tips

Tips to build successful teams:

• Have shared vision-for the team to have success the members of the team must have shared vision, vision that every member of the team know, understand and have committed to that vision.
• Team members-when choosing members for the team you should choose people with different skills,that have communication skills and be able to help one another, encouraging one another and e.t.c.
• Leader of the team-the leader of the team is most important member.When you choose the leader of the team choose someone with great communication skills, who nave ability to manage different people, someone who respect the others and give them support.
• Rules-have team rules is great to have discipline in the team and to avoid confusing situations.
• Define roles for the team members-every member must have role or activity on which he\she can dedicate.
• Fun-It’s good sometimes the team to have some fun activity.That make the team stronger and the members can learn more about their team colleagues.
• Evaluate the results-The team is build to achieve some results and because of that the team must evaluate the results in order to know are they complete the mission for which the team is made.

To make team is not easy task especially successful team.

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If you are a owner,manager or even a salesperson you should read this article.Disinterested, unprepared and unwelcoming salespeople lead to more lost business and bad word-of-mouth than any other management challenge.
The biggest problem for the shoppers is that they can’t find salesperson to help them.Also bad experience for them and when the salespeople are ignoring them.
So here are few tips for great salesperson.

• To have smile and to help the customers.
• To explain products, make recommendations and tell customers where products can be found.
• Don’t ignore the customers.

And to achieve great customer service you should:

• Make customers not sales-It’s more expensive to attract new customer than to keep an existing one.Happy customers attract new customers.
• Provide what you promise-If you don’t provide what you have promised you will loose the credibility and the customers.
• Know your customers-Talk to customers about their experience with your company, and listen to their complaints.
• Know your products-Know your company’s products and services, try to anticipate the types of questions that customers will ask.
• Having quality service-Create a positive experience for the customer.

Great customer service is basic to have positive results for your company.

management business, customer, management, salespeople, service

To be a great “boss” you need:

• To have great communication skills(even the best idea if it’s told indefinite it’s worthless)
• Care about your employees
• Remember that positive thinking and motivation is important trait for any leader
• Take calculated risks
• Be willing to try new things and approaches in your work
• Keep the employees informed on what is going on,what are the priorities and the goals of the company
• Get your people ready to be promoted to higher levels by training and developing their skills
• Be friend with them

There isn’t perfect leader but we should make effort to be near that.

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One type of organisational management is and the matrix management. In this type of organisation in which people with similar skills are pooled for work assignments.In this type of management each employee may have to work under several managers to get their job done.A style of management where an individual has two reporting superiors – one functional and one operational.
The matrix model came from the recognition that companies not only have vertical chains of command but that people also work horizontally, across their functional specialisation.
Advantages of the matrix management are that allows team members to share information more readily across task boundaries and it allows for specialization that can increase depth of knowledge and allow professional development and career progression to be managed.
Disadvantage is that employees can become confused due to conflicting loyalties.But with properly managed cooperative environment this can be neutralize.

management management, matrix, organisation

It’s made a research of the characteristics that entrepreneurs should
own. Here is the list for some of them:

• Complete commitment and insistence. Entrepreneurs gives everything to make success. They make many sacrifices in their familiar life, their money, often they sacrifice their health.
• Motivation for success and growth. Entrepreneurs take initiative, they are high motivated to reach the goals. Money are instrument to keep the result, not like a object of the game.
• They look the goal. Entrepreneurs often formulate difficult and hopeful, but realizable goals. In that way they focus their energy to select chances i realize them.
• Take initiative and responsibility. They are inovators, and they don’t avoid situation where is need to be taken obligation and responsibility for some action.

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